What are your operating hours?

I prefer to shop in person instead of online, can I visit your store or place an order telephonically?

My Account

I have forgotten my login details, what now?

My personal details have changed; how can I update it?

I have placed an order an only saw afterwards my delivery address is incorrect?


I'm looking to purchase certain items and I need some guidance, can someone assist me?

I can’t find an item under the menu headings

A product is out of stock, and I want to be informed when it is back in stock


How do I pay for my order?

My Orders

Can I change my order once I have checked out?


Do the prices on the website include delivery?

Can I or someone else collect my order from Leonelda?

Can I arrange for my own courier to collect from Leonelda?

How long would delivery take from placing my order?

I have placed my order a week ago and still have not received it.

I am not sure which delivery option to choose?

What happens if I choose the wrong delivery option?

Order Received

I have received my order, but some items missing.

I have received my order but ordered the wrong items or items not what expected.